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Terms of Service

Effective Date: 2025

Acceptance of Terms

By accessing and using Black Sheep PDR's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services

Black Sheep PDR provides professional paintless dent repair services including:

  • Hail damage repair
  • Door ding removal
  • Collision dent repair
  • Paint-free restoration
  • Express service
  • Insurance claim assistance

Appointments and Scheduling

Appointments are scheduled based on availability. We reserve the right to:

  • Reschedule appointments due to weather or unforeseen circumstances
  • Require a deposit for certain services
  • Cancel appointments with insufficient notice from customers

Payment Terms

Payment is due upon completion of services unless other arrangements have been made. We accept:

  • Cash
  • Credit and debit cards
  • Insurance payments (when applicable)

For insurance claims, we work directly with your insurance company when possible.

Warranty

We provide a lifetime warranty on our paintless dent repair work, subject to the following conditions:

  • Warranty covers the specific repair area only
  • Does not cover new damage or damage from accidents
  • Customer must provide proof of original service
  • Warranty is non-transferable

Limitation of Liability

Black Sheep PDR's liability is limited to the cost of the services provided. We are not responsible for any indirect, incidental, or consequential damages. Our maximum liability shall not exceed the amount paid for our services.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about vehicle damage
  • Removing personal items from vehicles
  • Ensuring vehicle accessibility for mobile services
  • Providing timely notice for appointment changes

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Contact Information

For questions about these Terms of Service, please contact us:

Email: booking@blacksheeppdr.com

Phone: (469) 579-8339

Address: 2419 Inwood Rd, Dallas, TX 75235

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.